LincWare Privacy Policy Admit+

HIPAA Information

As a provider of healthcare related software, we may be subject to certain laws and regulations governing the use and disclosure of Personal Health Information (“PHI”). When using Admit+, we may receive your protected health information and may collect, use, and disclose other personally identifiable information (as outlined below). Under the Health Insurance Portability and Accountability Act and its implementing regulations (“HIPAA”), certain demographic, health, and/or health-related information that we receive from your health care providers as part of providing our services to them may be considered “PHI.” 

Under HIPAA, when a Covered Entity, such as a healthcare provider or their facility, contracts with a third party and shares PHI to assist with aspects of the Covered Entity’s work, then that third party is considered a Business Associate and is subject to the same rules regarding the protection of PHI as the Covered Entity. Where applicable, we require all our Customers to sign a Business Associate Agreement with us. When we are considered a Business Associate, we will only use and disclose your PHI as allowed under HIPAA or as consistent with the applicable Covered Entity's privacy policies, notices, and the Business Associate Agreement. We will use reasonable and appropriate safeguards to protect the PHI that we store and process on behalf of Covered Entities. 

Children Under the Age of 13

Admit+ are not intended for children under 13 years of age. No one under age 13 may provide any information to or on Admit+. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on Admit+. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@lincware.com or 585-563-1669.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of Admit+ depending on your interaction with the Services being provided. Through the use of Admit+, we may collect (collectively “Your Information”): We collect several types of information from and about users of Admit+ depending on your interaction with the Services being provided. Through the use of Admit+, we may collect (collectively “Your Information”): 

• Personal Identifiable Information:

  By which you may be personally identified, specifically during the employee onboarding process. Such information includes, but is not limited to, an individual’s name, social security number, passport information, driver’s license information, employment authorization identification, vehicle identification number, license plate number, insurance information signature, address, telephone number, e-mail address, birthdate, profile information, or other similar information that can be used to identify you ("Personal Identifiable Information");

• Protected Health Information:

  PHI, as defined under HIPAA, may be collected and disclosed as outlined in Section 2 above. 

• Usage Data:

  Data may be collected from you automatically when you access Admit+ about how you access and use the software ("Usage Data"). Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), internet domain, browser type, browser version, what you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

• Aggregate Data:

  We may collect data that is about you but individually does not identify you, such as statistical information and analytic data relating to Admit+ usage. 

We collect information: 

• Directly from you when you provide it to us including:  
• Information that you provide by filling in information on Admit+ including during the onboarding process and through the use of interactive functionality.
• Records and copies of your correspondence (including email addresses) if you contact us.
• Automatically as you navigate through Admit+.
• From third parties, for example, our customers as needed to provide our Services. 

Technologies Used for Automatic Data Collection:

Cookies:

We may use “cookies” to collect certain information to ensure that you get the most out of Admit+. A cookie is a file stored on your computer or device to uniquely identify your browser or to store information or settings on your computer or device.  When you visit Admit+ again, the cookie allows the software to recognize your browser.  Cookies allow us to monitor usage of Admit+, improve its usability and to personalize the content for you.  

Use of Admit+ requires the use of cookies. Please note that if you do set your browser to reject cookies, Admit+ will not work. If you have any questions about our cookie collection practices, please contact us at support@lincware.com  or 585-563-1669.

We use the following cookies for the purposes set out below:

• Session Cookies: in order to operate Admit+
• Preference Cookies: to remember your preferences and various settings

We may also use geofencing or other location-based services to send you notifications or for other purposes as outlined in the Policy. 

Third Party Links:

Admit+ may contain links to websites or access to applications, including social media websites and applications, that are operated by third parties.  Please be aware that We are not responsible for the privacy practices of any third party, including any third party with whom it has an affiliation or business relationship. We do not control and accept no liability or responsibility for those websites and this Privacy Policy does not apply to those websites. Please consult the terms and conditions and privacy policies of those third party websites to find out how they collect and use Your Information and to establish whether they use cookies and what they use them for.

We may receive some information that you submit to a third party website or application that you access through Admit+.  

Information We Collect From Other Sources:

In the course of the Services we provide, we receive certain Personally Identifiable Information and Personal Health Information from our Business Partners to process on their behalf as a service provider. We process this data in our normal course of business as a service provider to meet our contractual obligations to our Business Partners. We collect and process Your Information only as instructed or permitted by our Business Partners or as necessary for our own business purposes. LincWare maintains appropriate security controls to protect Your Information. We retain this data in accordance with our own retention policies or as determined by our Business Partners via contract. 

We may also receive Your Information from third parties and may combine this information with the information we maintain about you. If we do so, this Privacy Policy governs any combined information that we maintain in personally identifiable format.

How We May Use Your Information:

LincWare may use Your Information for the following purposes:

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the Services purchased by our Business Partners.
• To complete electronic paperwork on behalf of our Customers
• To contact you: To contact you by email, telephone calls, or other equivalent forms of electronic communication, regarding updates or informative communications.
• To manage your requests: To attend and manage your requests to us.
• To provide customer support.
• To detect, prevent, and address technical issues. 
• To prevent and detect criminal and/or fraudulent activity that would be damaging to you and us. 
• To gather analysis or valuable information so that we can improve our Services.
• To allow us to be efficient so we can deliver the best Services as possible. 

Disclosure of Your Information:

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Your Information that we collect or you provide as described in this Privacy Policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties when instructed by our Business Partners and as necessary to provide the Services that our Business Partners have requested. Such entities are bound by contractual obligations to keep Your Information confidential and use it only for the purposes for which we disclose it to them.  
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of LincWare’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personally Identifiable Information and other information that may identify you held by LincWare about our Admit+ users is among the assets transferred.
• To fulfill the purpose for which you or our Business Partners provide. For example, if you give us your contact information to schedule a call, we will use that information for that reason. 
• For any other purpose disclosed by us when you provide the information.
• For any other reason with your consent.

We may also disclose Your Information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce our agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of LincWare, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

California’s Shine the Light Law:

California Civil Code § 1798.83 permits Users that are residents of California to request the following information regarding our disclosure of their Personally Identifiable Information to third parties for those third parties’ direct marketing purposes: (i) a list of certain categories of Personally Identifiable Information that we have disclosed to certain third parties for their direct marketing purposes during the immediately preceding calendar year; (ii) the identity of certain third parties that received Personally Identifiable Information from us for their direct marketing purposes during that calendar year; and (iii) where the nature of the third parties’ business is not reasonably determinable, examples of the products or services marketed (if we have that information).  If you are a California resident and would like to make such a request, please email us at support@lincware.com.

“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA):

Admit+ does not respond to or support Do Not Track (“DNT”) signals.  

Do Not Track is a preference you can set in your web browser to inform websites and platforms that you do not want to be tracked.  You can enable or disable DNT by visiting the preferences or settings page of your web browser.

Data Security:

The security of Your Information is important to us. LincWare has instituted reasonable and appropriate administrative, physical, and technical safeguards to protect Your Information from unauthorized access, acquisition, or disclosure, destruction, alteration, accidental loss, misuse, or damages that are no less rigorous than accepted industry practices. But remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Information, we cannot guarantee its absolute security. 

Changes to Our Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on Admit+, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us:

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: